Ziply, an on-demand courier service based in Los Angeles, needed a scalable platform to improve logistics operations. Gigalabs designed a solution with three user-specific portals for customers, drivers, and administrators. This helped streamline package deliveries, optimize costs, and improve service efficiency. The platform integrated key services like Google Maps and PayPal to ensure smooth operations.
Ziply struggled with handling high delivery volumes while maintaining speed and cost-effectiveness in a fast-paced urban environment.
The client had a clear vision but required technical expertise to develop a scalable logistics solution.
They needed distinct portals for customers, drivers, and administrators to streamline operations.
We built a user-friendly interface that enables customers to schedule shipments effortlessly, reducing delays and miscommunication.
Mobile apps allowed drivers to accept nearby requests, optimize routes, and ensure timely deliveries with tracking and proof of delivery features.
The admin portal offered real-time tracking, order management, and performance reporting, empowering Ziply to manage operations efficiently.
We integrated Google Maps, PayPal, and courier APIs (DHL, FedEx) for seamless payments, accurate tracking, and external partner collaboration.
Increased delivery capacity and reduced delays through streamlined workflows.
The scalable platform contributed to a significant revenue boost.
Both customers and drivers benefited from smoother operations, leading to higher retention and user satisfaction.