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Built a Cloud-Based Scheduling and Subscription Platform for Healthcare Professionals

The platform needed to support a subscription-based model, allowing doctors to manage their schedules, book appointments, and provide users with easy access to doctors' calendars for convenient booking. Open Books MD approached Gigalabs for a solution that would deliver these capabilities, ensure scalability, and create a smooth user experience for doctors and patients.

Industry:Health Care
Location:United States
Technologies Used:
RubyonRailsReactJS
Problem Statement

Challenges in Subscription-Based Scheduling and User Access

Lack of a Flexible Scheduling System

The client required a solution that enables doctors to sign up, manage their schedules, and oversee appointments in real-time. The system had to be robust enough to handle multiple subscription tiers.

Need for Subscription Model

Doctors needed the flexibility to subscribe to different plans offering various features, including advanced scheduling, access to a broader client base, and multi-location management.

User Access to Doctor Calendars

Users needed a simple interface to view doctors' availability and book appointments accordingly, without disruptions or complex procedures.

Solution

Comprehensive Subscription-Based Doctor Scheduling Platform

Dynamic Scheduling System

We designed a flexible platform where doctors could sign up as either representatives or managers. The system allowed them to set availability, manage their schedules, and oversee appointments from one unified interface.

Subscription Model Integration

A tiered subscription model was introduced, offering doctors features based on their selected plans. Higher-tier plans provided advanced booking management, increased client access, and multi-location practice support.

User-Friendly Booking System

For users, we created an easy-to-navigate platform where they could view doctor profiles, select appointment slots, and seamlessly book sessions according to real-time availability.

Scalability and Flexibility

The platform was built to handle future growth, ensuring doctors and users could easily onboard and interact with the system without causing downtime or performance issues.

Results Achieved

Streamlined Appointment Management

Doctors now have full control over their schedules, appointments, and location management, improving their ability to serve patients efficiently.

Seamless User Experience

Users can now view available time slots and book appointments through the platform, enhancing their overall experience.

Scalable Subscription Revenue Model

The subscription-based model has provided the client with a consistent and scalable revenue stream, offering doctors flexible options to manage their practices.

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