Logo

Custom Point-of-Sale (POS) Solution for Efficient Restaurant Management

Friday needed an advanced point-of-sale (POS) system to enhance restaurant management. We created a tailored platform with features like a Kitchen Display System (KDS), efficient delivery management, and self-checkout options to streamline operations and improve customer satisfaction.

Industry:Retail
Location:United States
Technologies Used:
RORAngularPostgreSQLPHPPython
Problem Statement

Challenges in Operations and Customer Experience

Integration Challenges

Friday required a system that could effectively integrate with their existing processes to improve overall operations

Order Accuracy Issues

The client faced problems with order accuracy that needed a solution.

Enhancing Customer Experience

The goal was to improve customer experience through features like a Kitchen Display System (KDS), delivery management, and self-checkout options.

Solution

Comprehensive Solutions for Performance Challenges

Personalized POS System

We developed a Point-of-Sale (POS) system specifically for Friday.

Dynamic Interfaces

Our team created intuitive web and mobile interfaces for real-time scheduling and tracking.

Advanced Functionalities

We implemented several features, including a “Virtual Twin” function and configurable tab logic, to enhance the system’s capabilities.

KDS Integration

The system included integration with a Kitchen Display System (KDS) to ensure smooth communication between the POS and the kitchen.

Self-Checkout Capabilities

We incorporated self-checkout options to enable faster and more convenient transactions for customers.

Results Achieved

Operational Efficiency

The new POS system streamlined restaurant operations, leading to significant efficiency gains.

Accuracy Improvement

The solution effectively addressed previous issues with order accuracy, resulting in better order management.

Enhanced Customer Experience

Features like the KDS and self-checkout options significantly improved the overall customer experience.

Success Stories in Spotlight

All Case Studies